Returns & Exchanges
At POSTERA, we want your home to feel perfectly curated, which is why we offer a 30-day return window for all unused items in their original packaging. If your new decor doesn't quite fit your space, our streamlined process ensures a quick and easy exchange or refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original boxes with all protective inserts to ensure they arrive back at our warehouse safely.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing